FAQ’s

Everything you need to know about Wild & Game and our products. If you have any other questions please do not hesitate to contact us.

Do you sell Gluten Free products?

Unfortunately at this time, the majority of our products are not gluten this is something we are looking to change in the future.

Where do you deliver to?

Presently we deliver to all of England and Wales and most of Scotland we do have some postcodes where we are unable to provide a service due to products being dispatched frozen.  At present we are unable to deliver to Northern Ireland and non-main land UK.

Do any of your products contain nuts?

Allergens are highlighted as part of the ingredient listing for all products available on the website.  We use approved trusted suppliers to produce our products who can confirm that they have strict nut policies in place, where our suppliers feel there is any risk from their supply chain then this is made clear on product labelling indicating a warning statement ‘may contain’.

Can the products be frozen?

All items are delivered frozen therefore they are suitable to be put into your freezer to be consumed when you want.  If the product should arrive in a defrosted condition, do not refreeze, but instead store chilled and consume within guidelines as instructed on the packaging.

How can I track my order?

We use DHL as our courier and their standard delivery time is 9-5 (some deliveries are arriving after 5.00p due to the current crises), We are unable to give specific times, if an item has not arrived by 8 pm please e-mail us at info@wildandgame.co.uk and a member of our team will contact you to discuss the options.